OUR COLLECTIONS

We design dresses and abayas — pieces that honour the elegance of traditional attire while introducing a fresh, contemporary voice.

Every design is intentional: refined silhouettes, fluid movement, effortless sophistication. We believe modesty is not a limitation but a refinement, and our collections are made for women who want to step forward with beauty, dignity and intention.

Please refer to the size guide on each product page. [Add measurement guidance.] If you are between sizes or unsure, contact us before ordering and we will help.

Care instructions are listed on the product page and on the garment label. [Add general guidance.] Please note that washed or altered items cannot be returned.

Product images are for illustrative purposes, and colours may vary slightly depending on your screen settings.

[Confirm — yes/no. If yes, note that customised pieces are final sale.]

[Confirm your restocking approach.]

ORDERS

You will receive a confirmation email once your order has been processed. Your order is confirmed only once that email arrives.

Orders are processed within [1–2] business days after full payment is received, excluding weekends and public holidays. During sales and holiday periods, processing may take a little longer.

Contact us as soon as possible at info@celiamoda.ae or +971 56 247 4245. Once an order has been dispatched, we are unable to change or cancel it.

We accept Visa and MasterCard debit and credit cards in AED.

SHIPPING & DELIVERY

We currently ship within the United Arab Emirates only. We are not accepting international orders at this time.

Standard Delivery — 7–10 business days — Free
Priority Delivery — 3–5 business days — AED 50

Delivery times are estimates and start from the date of dispatch.

Yes. Once your order ships, you will receive a confirmation email from info@celiamoda.ae with a tracking number and link. Tracking information may take some time to update after dispatch.

Someone must sign for the package, though contactless delivery can be arranged if you prefer. Please note that ours is not a named delivery service — anyone at the delivery address may sign for it, so we cannot be held liable for an order signed for at, for example, an office reception.

The driver will attempt delivery three times on three consecutive business days. If we hear nothing from you within five days, the parcel is returned to our warehouse.

Some areas of the UAE have limited delivery coverage, and adverse weather or courier delays can affect timings. During sale periods, please allow up to 7 working days.

Items are wrapped in tissue paper and delivered in a 100% recyclable, discreet brown box with no indication of its contents. We do not offer gift packaging.

Contact us immediately. We cannot take responsibility for undeliverable orders caused by incorrect address details.

RETURNS & REFUNDS

Return and exchange requests must be made within 14 days of receiving your order. Once your return is approved, the item must reach us within 10 days.

Log in to your account → Orders → Request Return, and follow the instructions. If you have any concern, email info@celiamoda.ae or call +971 56 247 4245.

Unworn, unwashed and unaltered, with all original tags attached and in its original undamaged packaging. Items returned without original packaging cannot be refunded.

You do, unless the item arrived damaged, defective or incorrect — in those cases return shipping is free. Original shipping fees are not refunded, and COD returns are not accepted.

Approved returns are issued as a digital gift card sent to your registered email address, which can be used for future purchases on the Celia Moda online store. Gift cards do not expire unless otherwise stated.

Please allow 7–14 business days for processing after your return has been approved and inspected.

Items discounted by 50% or more, customised or personalised items, anything worn, washed, altered or damaged, items missing tags or original packaging, and items received more than 10 days after the return was approved.

Contact us within 24 hours of delivery with your order number and photographs of the item. We will send a replacement at no cost to you, with free return shipping.

If an item fails inspection, it will be sent back to you at your expense.