Terms of service

Last updated on 27/07/2026

These terms and conditions ("Terms") govern your use of the celiamoda.ae website (the "Site") and any products or services made available through the Site. By accessing or using the Site, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By using celiamoda.ae, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Use of the Site

  • You must be at least 18 years old, or have the consent of a legal guardian, to use celiamoda.ae.
  • You agree to provide accurate, current and complete information during registration and to keep it updated.
  • You are responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities carried out under your account.
  • You agree not to use the Site for any unlawful purpose, or in any way that may damage, disable or impair the Site or interfere with another user's use of it.

3. Product Information and Pricing

  • Celia Moda strives to provide accurate, up-to-date product and pricing information but does not guarantee its accuracy.
  • All prices are displayed in UAE Dirhams (AED) and are subject to change without prior notice.
  • Product images are for illustrative purposes. Colours and finishes may vary slightly depending on your screen settings.
  • In the event that a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel or refuse any order placed for that product.

4. Orders and Payments

  • Placing an order on celiamoda.ae constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including where stock is unavailable or where an error in pricing or product information is identified.
  • Your order is confirmed only once you receive an order confirmation email from us.
  • You must provide accurate payment information and are responsible for all charges incurred through your account.
  • All orders are subject to availability and full payment being received.

5. Shipping and Delivery

  • Celia Moda currently ships within the United Arab Emirates only.
  • Standard delivery (7–10 business days) is free of charge. Priority delivery (3–5 business days) is charged at AED 50.
  • Shipping and delivery timelines are estimates only, start from the date of dispatch, and may vary.
  • Risk of loss and title pass to the customer upon delivery.
  • Please refer to our full Shipping Policy available on the Site for complete details.

6. Returns and Refunds

  • Return and exchange requests are accepted within 14 days of receipt of your order.
  • Returned items must reach us within 10 days of the return being approved.
  • Items must be unworn, unwashed, unaltered, with all original tags attached and in their original undamaged packaging.
  • Items discounted by 50% or more, and customised or personalised items, are final sale and are not eligible for return or exchange.
  • Approved returns are refunded as [store credit issued as a digital gift card to your registered email address / a refund to your original payment method].
  • Please refer to our full Returns & Refunds Policy available on the Site for complete details, including conditions and shipping deductions.

7. Intellectual Property

All content on celiamoda.ae - including text, images, product photography, graphics, logos and design - is protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute, modify or create derivative works from any part of the Site without our prior written permission.

8. Limitation of Liability

Celia Moda is not liable for any direct, indirect, incidental, special or consequential damages arising from the use of the Site or its services, to the fullest extent permitted under applicable law.

Nothing in these Terms limits any rights you may have under UAE consumer protection law.

9. Changes to Terms

Celia Moda reserves the right to change these Terms at any time. Continued use of the Site after changes are made constitutes your acceptance of those changes. We recommend reviewing this page periodically.

10. Legal Jurisdiction

Celia Moda maintains the https://celiamoda.ae website. The United Arab Emirates is our country of domicile, and local UAE law governs these Terms. All disputes shall be subject to the jurisdiction of the courts of the U.A.E.

11. Payments and Compliance

  • Visa and MasterCard debit and credit cards in AED are accepted.
  • We do not trade with, or provide services to, OFAC-sanctioned countries as per UAE law.
  • Customers must retain transaction records and comply with all merchant policies.
  • Users are responsible for maintaining the confidentiality of their account information.
  • Cardholder details are processed through a secure payment gateway. Celia Moda does not store full card details on its servers.

12. Privacy

Any personal information you provide is handled in accordance with our Privacy Policy, available on the Site.

Need Assistance?

If you have any questions regarding these Terms, please contact us:

Email: info@celiamoda.ae Phone / WhatsApp: +971 56 247 4245